Friday, July 10, 2009

Connect Tunnel Fails To Connect

Overview
Connect Tunnel fails to establish a connection to an appliance and displays the following error:

VPN Connection Failed. A connection with the server could not be established.

Resolution
This issue can occur if SSL Version 2.0 alone is enabled in Internet Explorer. Enable both SSL 3.0 and TLS 1.0 support by following these steps:

- Open Internet Explorer
- Click Tools > Internet Options
- Click Advanced > Security
- Under Security select the following checkboxes: Use SSL 3.0 &Use TLS 1.0
- Click OK to save and apply these settings.

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