Reset Websense Password

- Stop Network Agent, filtering service and user service.
- Stop Policy server service
- Edit Config.xml (file inside Websense>bin directory)
- Search for K2097153
- You will find an entry that looks like this: ….“K2097153”>8D8w3jDjksieddmkks
- Please delete the data portion. Should look like this: ….K2097153”>
- Safe file
- Start Policy server service
- Start all other Websense services.

Once this is done, just login to WS manager again and you will be prompted to enter new password.
Do not change anything else in the config.xml file.